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Product verification.

Bought a product and want to check it? Keep the packaging and proof of purchase, then contact the Vanilla Vape team with the product name, batch or serial detail, and where you bought it.

Before you message us

Have the useful details ready.

  1. 01

    Take a clear photo of the product and packaging.

  2. 02

    Note the product name and any batch, QR, or serial information.

  3. 03

    Send the details through our contact page so the team can review them.

Need help?

We’ll help you check it.

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