Detailed description of goods and services
Vanilla Vape is a retail business selling vaping and e-cigarette hardware, international and local e-liquid, and vape accessories.
Export restriction
The offering on the website is available to South African clients living in South Africa only.
Merchant outlet and currency
The merchant outlet country is South Africa. The transaction currency is South African Rand (ZAR).
Responsibility
Vanilla Vape takes responsibility for the transaction, including the sale of goods and services, customer service and support, dispute resolution, and delivery of goods. The live policy also states that Vanilla Vape cannot be held liable for changes factories make to product packaging.
Country of domicile
The website is governed by the laws of South Africa. The live policy gives the domicilium citandi et executandi as Shop 7, 21 OR Thambo RD, Die Heuwel, Witbank 1035.
Longfills and additives
The live policy states that flavour concentrates, blended concentrates, and custom mixed flavour blends cannot be returned, exchanged, or refunded based only on personal flavour expectation or after modification. Use outside the permitted or intended use renders the warranty void; the policy states that these products carry no warranty.
Variation
Vanilla Vape may change the agreement or any part of it at any time without notice, according to the live policy.